PROFILE:

I Uploaded a Picture and got an Error:

It is probably because the picture file size you uploaded is too big ( > 500 kilo-bytes). For the web it is not necessary to post a big picture file. Please resize your photo (450 pixels maximum in height and/or width) and save them as JPG.
PC users you can download a freeware image utility to do that : www.irfanview.com

I Changed my main Profile Picture but I still see the Previous one:

It can be one of the following:
- Your new main picture doesn't show your face clearly, please upload a new photo following that rule.
- Your Browser kept your previous picture in its cache memory. Display your full profile and select "Actualise" or "Refresh" it's a choice menu of your browser. It will force your browser to actualise its cache and you should see your new picture

How to Change my Profile Password ?

You can change it in your Profile form.

Can I Create More Than One Profile ?

No, that is not allowed.


CHAT:

How to use the chat on my mobile phone ?

You need a phone with a recent web browser. On your smartphone web browser address bar, type : mobile.EUROWOOF.com

Message Sound Alert 'ON' and Message Bar can not display ?

On some computers, by setting message SOUND to ON you can lose the message bar. This problem is caused by your browser's sound plugin misconfiguration. If it happens, just reset message sound to OFF.

I've got the Same Chat Message over and over ?

It comes from your Internet Browser which displays the same content it has in its memory. The solution is to clean your browser file cache, close your browser and reopen it. It should solve the problem.

How to Ban someone?

Look at the bottom of the message you received, there is a link to ban the sender of that message. The banned member will not know you banned him.

By Mistake I Banned Someone, how to Unban ?

The members you banned are located in your contact list. Open the "Refused" folder by clicking the arrow, your banned members will be listed and you can delete a member you banned.

How to remove pals from my pal list?

To remove a contact : click the small red pin front of the pal you want to remove.